Privacy Policy

Your privacy matters to us. This policy explains how Lessly Limited collects, uses, and protects your personal information.

1. Introduction

Lessly Limited ("we", "us", "our") operates the Lessly mobile application and website (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand).Lessly Limited ("we", "us", "our") operates the Lessly mobile application and website (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Australia).

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

Personal Information

Name and contact details (email address, phone number)
Business information (business name, type, registration numbers)
Financial information necessary for accounting services
Tax identification numbers (IRD number)Tax identification numbers (TFN/ABN)
Bank account details for payment processing

Usage Data

Device information (device type, operating system)
App usage patterns and preferences
IP address and browser type
Pages visited and features used

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our accounting and tax services
To process your transactions and manage your account
To communicate with you about your account and our services
To comply with legal obligations, including tax reporting requirements
To improve and personalize your experience with our Service
To detect, prevent, and address technical issues or fraud
To send you updates, newsletters, and marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With your consent: We may share information when you direct us to do so
Service providers: We use trusted third-party services (cloud hosting, payment processors) who are bound by confidentiality agreements
Legal requirements: We may disclose information to comply with legal obligations, including requests from Inland Revenue (IRD)Legal requirements: We may disclose information to comply with legal obligations, including requests from the Australian Taxation Office (ATO)
Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

256-bit SSL/TLS encryption for all data transmission
Encrypted data storage with bank-level security protocols
Regular security audits and vulnerability assessments
Multi-factor authentication for account access
Strict access controls and employee training

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For accounting and tax records, we are required by New Zealand law to retain records for a minimum of 7 years. After this period, or upon your request (where legally permissible), we will securely delete or anonymize your data.We retain your personal information for as long as necessary to provide our services and comply with legal obligations. For accounting and tax records, we are required by Australia law to retain records for a minimum of 7 years. After this period, or upon your request (where legally permissible), we will securely delete or anonymize your data.

7. Your Rights

Under the Privacy Act 2020 (New Zealand), you have the following rights:Under the Privacy Act 1988 (Australia), you have the following rights:

Access: Request a copy of your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your information (subject to legal retention requirements)
Portability: Request your data in a portable format
Withdraw consent: Withdraw consent for marketing communications at any time
Complaint: Lodge a complaint with the Office of the Privacy Commissioner (OPC)Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at privacy@lessly.app.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze usage patterns. You can control cookie preferences through your browser settings. Essential cookies required for the Service to function cannot be disabled.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lessly Limited

Email: privacy@lessly.app

Website: lessly.app

You may also contact the Office of the Privacy Commissioner (OPC) at www.privacy.org.nz if you have concerns about how we handle your personal information.You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how we handle your personal information.